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What Happened to Customer Loyalty?
(Marketing Viewpoint December 2024)

When Businesses Make Choices but Ignore the Consequesces
(Marketing Viewpoint November 2024)

Unconventional Ways To Gather Revealing Business Information: Leave the Office and "Examine the Carpet"
(Marketing Viewpoint October 2024)

When Turning Away an Opportunity Is Good Business
(Marketing Viewpoint September 2024)

After How Many Minutes Will a Survey Participant Drop Out?
(Marketing Viewpoint August 2024)

Can You Use AI To Generate a Useful Survey?
(Marketing Viewpoint July 2024)

Are Hybrid Workers Less Innovative
(Marketing Viewpoint June 2024)

The Price May Not Be Right: Tricky Pricing That Frustrates Everyone
(Marketing Viewpoint May 2024)

Is Your Business Part of the “Circular Economy”? Examples from Apple and Service Businesses
(Marketing Viewpoint April 2024)

Four Critical Communications Skills: What To Say and What To Notice
(Marketing Viewpoint March 2024)

When Demand Shifts, Pivot, Whether Buicks or Chips
(Marketing Viewpoint February 2024)

The End of Seven Dollar Tee Shirts?
(Marketing Viewpoint January 2024)

How to Stand Out in a Crowded Marketplace
(Marketing Viewpoint December 2023)

Do Clients Follow Your Recommendations and Advice?
(Marketing Viewpoint November 2023)

Can You Trust Your Company's Data?
(Marketing Viewpoint October 2023)

Should You Rebrand? If It's Not Broken, Should You Fix It?
(Marketing Viewpoint September 2023)

Is It Possible To Get People To Change Their Minds?
(Marketing Viewpoint August 2023)

Do AI Generators Know What They Do Not Know?
(Marketing Viewpoint July 2023)

Trapped in Password Purgatory? Tips for Password Users and Companies Requiring Passwords
(Marketing Viewpoint June 2023)

Are You Ready for AI? Plagiarism and Other AI Challenges
(Marketing Viewpoint May 2023)

The Problem with Vegan Handbags: Four Marketing Best Practices That Spur Growth
(Marketing Viewpoint April 2023)

Tips To Help Service Businesses Succeed
(Marketing Viewpoint March 2023)

What Can Former Customers Tell You?
(Marketing Viewpoint February 2023)

A Lesson from the Fusion Reaction Team: Tear Down Department Silos
(Marketing Viewpoint January 2023)

Eight Marketing Lessons from the 2022 Election
(Marketing Viewpoint December 2022)

How to Use Netnography to Gain Customer Insights
(Marketing Viewpoint November 2022)

Ten Ways to Arm Yourself Against Fake News
(Marketing Viewpoint October 2022)

Is the Competition Beating You? Four Probing Questions for Assessing Your Competitors
(Marketing Viewpoint September 2022)

Selfie Action Figures Created on 3D Printers: Personalizing or Customizing Your Products and Services
(Marketing Viewpoint August 2022)

Ten Ways To Get Clients and Customers To Trust You
(Marketing Viewpoint July 2022)

Tips for Responding to Changes in Customers' Behavior
(Marketing Viewpoint June 2022)

Should You "Just Say No"? Responding to "Unreasonable Requests"?
(Marketing Viewpoint May 2022)

How To Ask Questions that Will Help You Do Your Job
(Marketing Viewpoint April 2022)

Why Do Sales Reps Have Few At Bats? What is the Impact of Digital Marketing?
(Marketing Viewpoint March 2022)

What's Wrong with This Picture?
(Marketing Viewpoint February 2022)

Has Free Restaurant Bread Disappeared? Shrinkflation and Skimpflation
(Marketing Viewpoint January 2022)

 

Marketing Memo Archive: 2020-2021

Marketing Memo Archive: 2018-2019

Marketing Memo Archive: 2016-2017

Marketing Memo Archive: 2014 & 2015

Marketing Memo Archive: 2012 - 2013

Marketing Memo Archive: 2009 - 2011


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