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Pointers for Revising Your Website:
No Such Thing as a Simple Revision

Whenever you engage contractors to make home repairs, it is tempting to keep adding to the to-do list. We experienced the same phenomenon when we updated www.winettassociates.com. Here are some of the lessons learned:

The more you tinker with your website, the more you will want to tinker. Set realistic expectations. Because of the interrelated nature of web content, many of the changes will require additional changes somewhere else on your website.

Be cautious when repurposing content created for another medium. Make sure that the borrowed content is suitable for your web audience. Check if the repurposed content has the same message and point of view as your website. Resist embedding every product sheet in your website.

Don't overload existing pages with content. When several people are authorized to add content, they may create a patchwork of competing messages and images that distract and/or confuse visitors. Too much content prevents visitors from finding the content they want.

Consider creating a separate website or portal for each audience. Some healthcare companies have separate portals for patients and healthcare professionals. Associations often have a separate portal for members.

Seek opportunities for new links and for cross-references. One of the newsletter articles on our website now has a link to a case study that was already on the website. Consider creating links to other websites or creating cross-references within your website.

Beware of unintended consequences. If you eliminate or rename a page, check if this will result in a broken link or an inconsistency somewhere else.We changed the title of one page from "market research" to "business research" but nearly failed to make the corresponding change to the website index and to other pages that referenced the "market research" page.

Test links to others' websites to make sure they are still intact. We archive back issues of our newsletter, and some articles contain links to other writers' articles. We removed some of these links as they were to articles that had been removed from the web.

For best results, work with an expert who understands HTML, web analytics, and search engine optimization (SEO). Nancy Mark Honig of igorilla.com created our original website and makes periodic revisions.

Visit your own website as if you were a customer or client. Check all links to make sure they work, and test, test, and test the website again and again.

To keep people interested in your business, revise your website every year or two. Regularly check if your "contact us" link works. Whenever your company or products and services change, update your website. You will find, however, that there is no such thing as a minor website revision.

Copyright � 10/11 Ruth Winett. All rights reserved.

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