"Our group reviewed the Market Penetration
study that you did for Kronos Incorporated. This is our third
project with Winett Associates. Once again the work you did was
impeccable. I especially appreciate the efforts you put into
getting us preliminary cuts of the data.
"As Kronos grows, I will continue to rely on your excellent
services. Please feel free to use me as a reference."
Nina Giovannelli
Business Manager, Strategic Initiatives
Kronos Incorporated
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. . . . . . . . . . . . . . . . . . . . . .
Dear Ruth,
I'd like to thank you again for the extraordinary work that you did
for the Market Penetration study for Kronos Incorporated. The study was
delivered ahead of deadline, and the questionnaire worked perfectly, reflecting
the quality of your effort. Your analysis of the data was very helpful
and saved us many hours of number crunching. And finally, the database
itself is flawless. I have sliced and diced the data many, many ways and
have never found an inconsistency or an error. In addition, we have tested
the findings against other sources of information and have found them to
be accurate.
The reason that I am writing now, after all these months, is to tell
you that we are still using the information on a weekly basis, drilling
down on one question or another.
Ruth, it was a pleasure to work with you because of your intelligence,
your creativity and your determination to "get it right". I'm
sure that we will call you again, and please feel free to use me as a reference
in the meantime.
Sincerely,
Nina Giovannelli
Marketing Business Manager
Kronos Incorporated
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